Refund & Cancellation Policy
Depending on deployment configuration, Easy Roth may be offered in beta without charges. When paid subscriptions are enabled, this policy applies.
Cancelling
You may cancel a paid subscription at any time from Settings → Manage billing (Stripe Customer Portal) or by contacting us. Cancellation stops future renewals. It does not delete your account or saved households unless you separately choose account deletion.
Refunds
- Charges for a billing period that has already begun are non-refundable, except where applicable law requires otherwise.
- After you cancel, you keep access through the end of the period you already paid for.
- We may issue discretionary refunds in individual cases; doing so once does not create an obligation to refund others.
- Deleting your account cancels Stripe renewal but does not refund an already-paid period except where required by law.
Beta / billing paused
When billing is disabled for a deployment, no subscription charges are made. Features may be offered without payment during beta periods described in the app.
Charge disputes
Email Easyrothconversion@gmail.com from your account address before initiating a chargeback so we can help. Chargebacks may result in account suspension while investigated.
Related documents
Full billing terms are in our Terms of Service (Section 12). Data handling is in the Privacy Notice.